Shipping policy

U.S. Shipping

We ship all U.S. orders via UPS and/or USPS.

Shipping rates are calculated at checkout based on your order total.

Delivery Times

  • Standard Delivery: 7–10 business days from the date your order is placed

International Shipping

We ship international orders via DHL for fast, reliable delivery with full tracking.

Shipping rates are calculated at checkout based on your location and selected service.

Delivery Times

  • DHL Parcel Direct: Typically 11–18 business days after shipment
  • DHL Express Worldwide: Typically 3–6 business days after shipment

Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees upon delivery.

These charges are:

  • Determined by your local customs authority
  • Not included in your order total
  • The responsibility of the customer

We are unable to estimate or control these fees.

Important Notes

  • Please ensure your shipping address is complete and accurate to avoid delays
  • Carrier delays may occur during peak seasons or due to factors outside our control

Returns & Personalized Items

Due to the custom nature of personalized products, personalized items are final sale and cannot be returned or exchanged.

For shipping related questions, please contact us: hello@happyyellowpaper.com